Brian Carolin Senior Vice President of Sales and Marketing
My friend Nicole Silva has made me aware of a problem she is having
with your customer service: case number is CA File 7071044 and Vin
number is JN8AZ2KR2AT. It doesn't seem fair that you demand that they
pay you the cost of depreciation when they have won the arbitration
and Nissan was ordered to buy back the car.
Although I once happily drove a Nissan Sentra for 14 years, I am glad
that I have switched to a Suburu. After hearing about this case of my
friends, I doubt that I will ever switch back to Nissan in future car
purchases. Sorry.
I hope that you can help my friends with a better solution for their
problem.
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