Yesterday I had a lengthy conversation with the BBB. I am beginning to realize something. When you sign your new purchase contract with a car dealer, the provision that you must arbitrate through the Better Business Bureau is there in the contract. At the time it looks like a good thing. But it is becoming more evident that the Better Business is Bureau is just that. To make it better for the business. Even if the consumer wins the arbitration, the business is not compelled to do anythng that causes a financial loss for them. The Better Business Bureau spouts the same double talk and ...oh.. I get it... why would the manufacturer want to steer you into a direction that would not be advantagious for themselves? THEY WOULDN'T. So, if you look at the Better Business Bureau's ratings for known scumbag businesses, you will see all these 4 star ratings. They claim that due to the high volume of business, the amount of grievous bad practices just don't make enough of a dent to fail getting a star. To me that's like saying, this criminal only robbed/raped/mugged one person and since there are so many people in the world that he could have also robbed/raped/mugged, he's not that bad.
The new offer from Nissan. We still have to pay. Only it's $1200. instead of $3,000. I'm still missing the part where they say sorry and give me my money back.
No comments:
Post a Comment