Thursday, May 5, 2011

A letter to Nissan from another disgruntled Nissan owner

Dear Brian Carolin,



I have a friend, Nicole Silva, that told me of the terrible service and response Nissan is attending to her problematic, new vehicle!

I, myself, have experienced issues with a local Nissan dealership in Georgia.

Is this common practice of Nissan to allow customers to believe in what they are told and then when they have purchased a car, Nissan is like in another place?

We were also lied to concerning our vehicle. Come to find out, new management, within 3 months of our purchase, said that there had been MANY complaints to the new management....and nobody did squat because it was new management!



When a new car is purchased, you expect it to run properly.

I have known Nicole since she was in High School. She is an honest person. This was her new family vehicle.

I had already sworn off Nissan vehicles due to issues my parents have had with them...they have owned 2.

This information of having to now pay YOU for the depreciation?! If YOU would have sold a quality vehicle in the first place, there would be no arbitration to buy it back!



This is an outrage!

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